Shipping policy

We are committed to getting your premium snacks to you as quickly and safely as possible. This Shipping Policy explains how we process and deliver orders within the United States.

Order Processing Time

Once you place an order, we typically process it within 1–2 business days. Orders placed before 2:00 PM EST on a business day are usually processed the same day. Orders placed after 2:00 PM EST, on weekends, or during holidays will be processed on the next business day. Please note that during peak periods (such as holidays), processing times may extend slightly.

Shipping Destinations

We currently ship to all addresses within the contiguous United States (48 states). We do not ship to Alaska, Hawaii, U.S. territories, or P.O. Boxes at this time. We do not offer local pickup or in-store delivery.

Shipping Costs & Options

We offer the following shipping methods via reliable carriers (UPS, USPS, or FedEx):

• Free Shipping: Enjoy free standard shipping on all orders over $75.
• Shipping costs are calculated at checkout based on your location and chosen method.
• Any applicable sales tax will be shown at checkout.

Order Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order ships. You can track your package directly through the link provided in the email or by logging into your Delgavontis account.

Shipping Delays & Service Interruptions

While we strive to meet the estimated delivery times, occasional delays may occur due to carrier issues, weather conditions, or high order volume. We are not responsible for delays caused by the shipping carrier. If your order is significantly delayed, please contact us so we can assist you.

Changes, Cancellations & Lost/Damaged Orders

• You may cancel or modify your order only if it has not yet been processed. Contact us as soon as possible.
• If your package is lost or arrives damaged, please notify us within 7 days of the expected delivery date with your order number and photos (if damaged). We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.

For full details on returns and refunds, please see our Refund Policy.

Questions?

If you have any questions about shipping, feel free to reach out to us at info@delgavontis.com. We usually respond within 24 business hours.

Thank you for shopping with Delgavontis we can’t wait for you to enjoy our bold flavors!